Missing diagrams (when already saved)

Hey, folks.

I have some diagrams saved in your application, but they’re gone. I’ve been working on them for several days by now, and they’ve been saved multiple times.

I’m wondering if this is a (common) problem on your servers and will get fixed soon, or what?

Any comments?


PS. I loved your app. Good job.

The issue appears when the server sometime is in a high load state, then some requests sent to the server might be timeout. Would you mind trying again?

We’re investigating & considering some upgrades for the backend performance.